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Microsoft Dynamics 365 - Customer Service - Implementation
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Basic Level
Type Fixed
Duration: Less than a month
Project Details
We're looking for a Dynamics 365 Developer Consultant who will be able to customize our application.
This application is focus on Cases management, developing some power app process and workflows.
Part of the data is sent to a word template in order to generate some documentation automatically.
We need to send email and manage emails input to create a cases.
We need to manage SLA for each type of cases that we've defined.
This app must be integrated with Sharepoint to save all documentation that is needed to manage cases.
NO standard sharepoint integration is valid. We've already checked that we need to develop a non standard integration using a transfer table to display document from different insights.